Privacy Policy

Effective Date: January 2026
Last Updated: 2026

1. Overview & Commitment

MULTIPLY SUPPLY PTY LTD ("Multiply Supply", "we", "our", or "us"), powered by ID SQUARED PTY LTD, is dedicated to protecting the privacy and confidentiality of our clients, manufacturing partners, and website visitors. This Privacy Policy details how we collect, handle, store, and protect your personal information in accordance with the Australian Privacy Principles (APPs) established under the Privacy Act 1988 (Cth).

2. Information We Collect

In providing our contract manufacturing, engineering specifications, design sourcing, and supply chain solutions, we may collect the following categories of information:

• Contact Information: Full name, company name, corporate email address, telephone number, billing and dispatch addresses.
• Technical & Project Data: 2D/3D CAD drawings, STEP/IGES files, technical specifications, bill of materials (BOM), sample parameters, and proprietary product concepts submitted for quotation or production.
• Commercial & Transactional Data: Purchase orders, production volumes, trade credit agreements, and invoicing records.
• Website & Technical Usage: IP addresses, browser types, interaction logs, and cookie preferences used solely to optimize user navigation and client portal security.

3. Purpose of Collection and Processing

We only process your information for legitimate commercial purposes, including:

• Generating detailed manufacturing quotations, design assessments, and production feasibility analyses.
• Fulfilling manufacturing contracts, sample prototyping, quality control inspections, and scheduled dispatches.
• Facilitating client portal access and project milestone communication.
• Meeting statutory Australian taxation, corporate accounting, and trade compliance obligations.

4. Protection of Intellectual Property & Engineering Files

We treat all client designs, technical drawings, and prototypes as strictly confidential proprietary intellectual property. Non-Disclosure Agreements (NDAs) executed with Multiply Supply govern all technical disclosures. Engineering files and CAD data are stored on encrypted, role-restricted infrastructure and accessed solely by authorized engineering personnel.

5. Disclosure to Third Parties

Multiply Supply does not sell, rent, or trade your personal or commercial data. We only share project data with vetted partners when strictly necessary to execute your contract: accredited freight carriers, specialized tooling facilities under NDAs, and statutory authorities where required by Australian law.

6. Data Retention & Security

We implement industry-standard physical, procedural, and electronic security safeguards. Digital records are stored on Australian-compliant secure servers. Project and financial records are retained for statutory retention periods under Australian corporate law.

7. Your Rights and Access

Under the Australian Privacy Principles, you have the right to request access to the personal data we hold about you, request corrections to inaccurate information, or inquire about how your data is handled.

8. Contact Us

For questions regarding this Privacy Policy or your confidential data, please contact our team:

MULTIPLY SUPPLY PTY LTD
88 Perry Street, Matraville NSW 2036, Australia
Phone: 0404 199 000
Email: info@multiplysupply.com